Refund Policy
Thank you for your interest in our products/services. We offer a 2-day refund policy for Self-Learning courses and a 7-day refund policy for Group, Pro, and One-on-One courses to ensure student satisfaction. If for any reason you are not satisfied with your purchase, you may request a refund within the specified number of days from your purchase date.
To be eligible for a refund, you should not record or download any paid assets and materials or request to access 500+ CLO3D files in the same duration. Once we check that we will notify you that we have received your request. We will immediately notify you of the status of your refund after inspecting the item.
Refund amount
Refunds are issued for the net amount we actually receive, not the price you paid at checkout. When you pay through PayPal, Razorpay, or another payment gateway, the gateway deducts its transaction fee and, for international payments, applies a currency-conversion rate before the money reaches our bank account. Those fees and conversion differences are charged by the gateway, not by us, and are non-refundable.
In short, your refund will be:
- the amount that was credited to our bank account for your purchase,
- after the payment gateway's transaction fees and any currency-conversion charges have been deducted.
For example, if you pay $100 and the gateway deducts $5 in fees and conversion costs, we receive $95 and your refund will be $95. Your bank or PayPal may apply its own conversion rate when crediting the refund, so the final amount you see may differ slightly from the amount we send.
If your refund is approved, we will process it to your original payment method. Refunds are usually credited within 5-10 business days, depending on PayPal, the payment gateway, and your bank.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us at support@learn3dfashion.com. We value your satisfaction and want to ensure that you have a positive experience with our products/services.